GENERAL INFO
SHIPPING ✈︎
We send our items by Registered Priority Mail. All in-stock items are posted within 1-4 business days after the payment is received. For other items please contact us though e-mail.
Orders via Registered Priority Mail usually take 5 to 10 days to be delivered worldwide. For Europe is approx. 5-7 business days, for other locations (US, Canada, Asia, Australia) approx. 7-10 business days, but can be delayed due to the reasons beyond our control. Please check tracking number provided after shipping.
We ship to the Etsy address (not PayPal). Please double check your address and make sure it is correct. If you would like us to use a different address than the one in the Etsy invoice/order, please notify us in the "message to seller" box.
Refund is not possible if delivery was unsuccessful because of wrong address provided or not picking up order in time from the post office. Unclaimed orders that were returned will be re-sent after payment for the second shipping is received.
HOW DO I MAKE CHANGES TO MY ORDER?
Within one hour after you have submitted your order, you can change the contact details and/or size by simply emailing us the updates needed. Contact us at contact@dirrtytownclothing.com and include your order number and updates in the email.