Shop policies


PAYMENT

We accept PayPal payments.
Payments not made within 3 days of placing an order may lead to the order being canceled.

NOTE: You don’t need to have a PayPal account to pay with Visa/Mastercard through PayPal. Click the payment button and it will give you the option 'I don't have PayPal account', where you can pay with your credit card.


SHIPPING

We send our items by Registered Priority Mail. All in-stock items are posted within 1-3 business days after the payment is received. For other items please contact us though e-mail.

Orders via Registered Priority Mail usually take 5 to 21 days to be delivered worldwide. For Europe is approx. 5-7 business days, for other locations (US, Canada, Asia, Australia) approx. 7-10 business days, but can be delayed due to the reasons beyond our control. Please check tracking number provided after shipping.

We ship to the address written in the checkout order process (not PayPal). Please double check your address and make sure it is correct. If you would like us to use a different address than the one in the invoice/order, please notify us in the "message to seller" box.

Refund is not possible if delivery was unsuccessful because of wrong address provided or not picking up order in time from the post office. Unclaimed orders that were returned will be re-sent after payment for the second shipping is received.


REFUNDS AND EXCHANGES

We are about your 100% satisfaction.

If you received your order, but for any reason you are not happy with your item, please return the item back to us within 10 days of receipt and you’ll get a refund. Exchange clothes to a different size or pattern is also possible. Refund will be made upon receipt of the object via Registered Mail.
In case of return or exchange – the shipping costs need to be covered by the customer.

We won’t accept returns if items that were unpacked from original packaging or used.

If any product is faulty or damaged in transit, please contact us and report the problem within 7 days of receipt of the items.


ADDITIONAL POLICIES AND FAQs

Wholesale inquiries are very welcome. For details contact us on contact [!at] dirrtytownclothing.com.

Your positive 'feedback' sent us by is the way we can know that your package was delivered safely and you enjoy the product. For that reason we’ll appreaciate your feedback and opinion.

If you have any negative comments, please contact us so that we can remedy the issue, thanks!

Do not hesitate to contact us if you have any other questions.

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